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Terms & conditions

  1. Parties
    • ISACA: ISACA Belgium Chapter (“ISACA Belgium) VZW/ASBL, a not-for-profit organization incorporated under the laws of Belgium, with registered offices at Koningsstraat 109-111, b.5, 1000 Brussels (Belgium) and operational offices at Pegasuslaan 5, 1831 Diegem (Belgium), company number BE0458.859.389.
    • Client: the legal entity or natural person, who commits or intends to purchase a course or training from ISACA.
  2. Application
    • The present terms and conditions apply to all offers for events, training and courses provided by ISACA. These terms and conditions are available only in English.
    • By placing an order you accept these Terms and Conditions. Any general and/or purchase terms from the Client are explicitly rejected.
    • For Clients acting in a professional capacity, the articles XII.7, §1, XII.8 and XII.9 of the Code of Economic Law are excluded.
  3. Purchase process
    • All orders are placed through ISACA’s website www.isaca.be. The order is placed by submitting the order through the website. You are responsible for downloading a copy of these terms and conditions at the moment you submit an order.
    • After having placed the order, the Client receives a written confirmation by e-mail with the details of the order, a copy of the terms and conditions as well as the invoice.
  4. Prices and payment
    • All prices are in euro and are exclusive of VAT and other taxes.
    • The price payable is the price indicated at the time of purchase. ISACA has the right to change the price at any time for future orders.Online orders can be paid by online payment service provider, credit card or by transfer. In case of payment by credit card, the payment is immediately due. In case of payment by transfer, a payment term of 30 days following invoice date applies.
    • Any delay in payment or non-payment will result in late payment interest from the due date, as well as a late payment fee of 10% of the amount with a minimum of €50.
  5. Cancellation, replacements and postponement
    • The Client has the right to cancel the order by written notice to ISACA, subject to the provisions of this article 5. The cancellation date is the date of receipt of the written cancellation by ISACA.
    • If practically feasible, the Client may also request to postpone participation in the event, training or course, in which case the Client may participate in a following event, training or course. If not practically possible, subject to confirmation by the Client, the request for postponement shall be considered as a request for cancellation made at the date of the initial request for postponement.
    • A cancellation must be submitted, at the latest, 14 days prior to the commencement of the event, training or course.
    • If a cancellation is submitted more than 30 days prior to the commencement of the event, training or course, 100% of the full amount will be reimbursed. If a cancellation is submitted less than 30 days but more than 14 days prior to the commencement of the event, training or course, 50% of the full amount will be reimbursed. If a cancellation occurs less than 14 days preceding the day of the event, training or course, there will be no reimbursement.
    • The Client has the right to replace a participant registered for a training or a course with another person without any additional costs. However, the Client must inform ISACA in writing before the start of the course or training. The replacement is only possible if this person meets the admission criteria and may be subject to additional fees depending on membership status (i.e. if a member is replaced by a non-member, the non-member fees shall apply). Replacement at the start or after the start of a training or course is not permitted.
    • ISACA reserves the right to cancel a course or training up to 7 calendar days before the start of the training. Registration fees already paid will be reimbursed within 30 calendar days after notification of the cancellation.
  6. Intellectual property rights
    • ISACA and/or trainers (or their licensors) are and remain the sole owner of the intellectual property rights pertaining to the course or training it delivers.
  7. Liability
    • ISACA is not liable for indirect damages, such as but not limited to loss of data, files, loss of production, commercial damage, loss of income or brand image and reputation damages.
    • ISACA’s liability towards the Client is limited to direct damages duly documented by the Client and is, in any event, limited per order to the amount paid by the Client for the order.
    • To the extent prohibited by mandatory legislation, the limitations set out in this article 7 do not apply.
  8. Consumer related clauses
    • The provisions of article 8 only apply where the Client is a consumer.
    • The Client shall have a period of 14 days from the day the order is placed to cancel the order. In that case, ISACA shall refund the amount paid by the Client.
    • The Client may not order participation in any event, training or course less than 14 days before its start.
  9. Miscellaneous
    • The present Terms and Conditions are governed by the laws of Belgium, with the exclusion of its conflicts of law provisions.
    • Except where mandatory provisions prevail, any dispute arising out or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Brussels.

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